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What’s Wrong With This Picture?

Monday, February 16th, 2009
Feb. 12, Red Line a.m. rush hour

Can you spot three things that are wrong with this picture?

Some days, riding on the T is such an adventure. February 12 was just such a day. I took a picture. Can you see what’s wrong with that picture?

First, the train is in the station and the doors are open. When that happens everyone is supposed to board for a quick ride into the city, right? Not this morning. The train is full and the platform is full too.

Second — this one is more subtle — no one is getting on and no one is trying to get off. An experienced rider knows that T patrons will crowd around the doors for endless minutes after a full train arrives, hoping that persistence will be rewarded with a two-foot square spot on the floor of the train. Sometimes it happens, sometimes not, but a big group of people always try. In the picture, no one is trying. Why, you might ask? Because by the time the picture was taken the train had been sitting at the platform with the doors open for at least ten minutes. After a time the conductor announced that there was a “disabled train” ahead.

Third … the train isn’t actually full. Okay, so it’s not clear from the picture but the rail car to the left is sealed and dark. The doors never opened and no one was allowed to ride in it. This also happens from time-to-time without explanation. In good circumstances everyone crowds into adjoining cars. In bad … they pack the platform shoulder-to-shoulder waiting for the next train.

The train in the picture left the station after a wait of perhaps ten minutes more, and the crowd at the station pictured (Porter Square) mostly was able to catch the second train after this one (meaning some caught the next train and the rest caught the second one after).  Riders waiting at stations closer to Boston, i.e., Central, probably had to watch three or four full trans go by before they were able to board.

It’s enough almost to make you want to sit in traffic!

What time is it?

Saturday, September 6th, 2008
Back Bay TV Screen (Time is 5:58)

5:58

I love the new digital displays in the commuter rail stations at Back Bay and South Station.  The old, fuzzy, monochrome television displays were due for retirement.  For now the systems display side-by-side. But that creates an unexpected dilemma.  With two displays apparently feeding from two separate computer systems, riders are left with the very basic question of …. what time is it?

Back Bay New Display (Time is 5:54)

5:54

The pictures on the left and right are from two displays side-by-side in Back Bay station.  One reads 5:54 and the other reads 5:58.  Which clock is correct?  I really don’t know!  I know what you’re going to say: maybe it is better not to know the time when you are dealing with the MBTA.  Perhaps, but these trains in particular run with big headways of 30 minutes to 2 hours.  There is a long wait between trains.  If you miss one, you’re in trouble.  It is important to know the time.

And as an aside, the new boards (on the left) have another bizarre feature.  When the time comes for the train to arrive in the station, whether the train is there yet or not the listing falls from the display.  What if the 5:59 train arrives at 6:01?  Tough luck; hope you saw the track number before it fell off the screen.